Frequently Asked Questions

It’s hot out and my air conditioner won’t turn on, what do I do?

Answer: Many times, an air conditioner that won’t turn on can be resolved with some simple troubleshooting by you. Power sources are commonly the problem, so check them all. Switches on the condenser and air handler, thermostat batteries, and circuit breakers. Next, make sure your thermostat is set appropriately – it should be set to COOL mode, and the temperature a few degrees lower than the current room temperature. If these troubleshooting tasks don’t restore cool air, call in our pros.

How can I save energy without investing in new systems?

Answer: A programmable thermostat is a simple, easy, and affordable HVAC upgrade that truly makes a difference in energy savings! Programmable thermostats, when used properly, can help you save up to $180 per year, says ENERGY STAR. Human error or apathy causes a lot of energy waste – a programmable thermostat eliminates that excuse, automatically adjusting household temperatures! When set with optimal temperatures and setbacks of 8 hours or more at one time, a programmable thermostat is sure to show the energy savings you desire. Our HVAC pros can walk you through equipment options and provide the skilled installation needed so you can start using it right away!

What Size Air Conditioner Should I Have Installed?

Answer: Manual J load calculations should be performed to determine what size air conditioner is needed to cool a home. This calculation takes into account the home’s square footage, windows and doors, building materials and insulation, as well as other factors to accurately determine the capacity a new air conditioner should be.

What is the installation process like?

Answer:  When it’s time to have your installation completed, Allied Air Services will handle the job. When installing air conditioner or heat pump exterior units, make sure your contractor has access to the area – unlock gates, clear away brush and debris. Next, our techs will setup wiring, installing the new system, put in a new thermostat, and more.

Why should I maintain my Air and Heating Systems when they aren’t broken?

Maintenance is an essential component of caring for any HVAC system in the home. The heating, cooling, and indoor air quality systems in your home are mechanical systems – just like your vehicle, they need regular TLC to keep running properly. Maintenance also offers great benefits, keeping your expenses low thanks to lowered energy use and longer system life.

How Do I Take Care of My Outside Air Conditioning Unit?

Outside air conditioning units are built tough and made to withstand the elements they are exposed to throughout the year.  Keep the exterior of the unit free of debris and periodically check the unit and remove any buildup of grass clippings, leaves, and other items. Also, keep a 2-foot clearance surrounding the unit to allow air to move freely through it. Do not plant shrubs, flowers, or do other landscaping against the unit.

How Can I Tell That My Filter Needs to be Changed?

If your filter is noticeably gray in color, and you can see dirt and dust built up on the filter media and if you home is dustier than usual, it may be time to change your filter. Also, you may notice that your heating or cooling system is cycling longer than it usually does.

What is the Average Life Span of an AC Unit?

In the U.S., the average life span of AC units is 15 to 20 years. In coastal areas, the life span of an AC unit may be shorter than average due to exposure to saltwater and sulfur. In areas with subtropical environments, owners may see shorter life spans because their AC systems are used consistently and have the added burden of combatting excessive moisture in the air.